Any or all Personally Identifiable Information collected from this website is used by FHR Travel Limited and www.hotelglobe.co.uk for contact purposes only. On the personal details page of this site, you have a yes/no box where you can opt out of receiving our mailings. FHR Travel Limited and www.hotelglobe.co.uk keeps information collected over the e-mail, phone or fax on record for future reference. Any information collected is not viewed by/given/sold/rented to any third party, and remains strictly confidential.

When you make a booking via the www.hotelglobe.co.uk web site, we need to collect information about you to process the transaction and fulfil your order. This information includes, but is not limited to, details such as your name, your contact details (email, phone, and fax) and your credit card details.

When you book with FHR Travel Limited and www.hotelglobe.co.uk and submit a booking request, we use the collected information in several ways:

• Personal identification and verification
• To complete your hotel reservation
• allow us to contact you for customer service, if required
• To make improvements to the Website

In addition, your email address is collected to send you an email message with your confirmation. As a client of FHR Travel Limited and www.hotelglobe.co.uk you may occasionally receive updates from us about special rate offers, newsletters and any noteworthy changes to the website. However, you may always decline to receive these email messages.

We disclose your information to third parties (such as our Hotels) only for the purpose of completing your booking with us, providing the relevant services to you and for the purposes of associated administration. We do not sell, rent or trade your personal information to third parties for marketing purposes. Like most web sites, there is certain information we automatically track, this data is utilised to improve the services of FHR Travel Limited and www.hotelglobe.co.uk and does not include any personally identifying information.

We do not store your credit/debit card details on file for website bookings. These details are used only to send requested/important information to customers. Credit card payments over the Internet are secure and are managed using secure server technology (SSL encryption). Our card acquirer is ???, the information is sent using SSL encryption.

If you have any questions about any part of this privacy policy please contact us +44 (0)870 974 8419